• SIMPLE • CLEAR • EFFICIENT•
CUP’S VETTING PROCESS
HIRES SINCE 2014
STEP 1. Announce online and to existing team that we are hiring.
We use a platform called JazzHR that stream lines our job ads onto several different platform at a time.
STEP 2. When applicants start to trickle in we filter them:
- Timely response.
- Formulates themselves well.
- Followed instructions by answering specific questions and share a letter of interest.
STEP 3. Strong applicants get invited to a 30 minute video call interview.
If applicant has not showed up within 10minutes, their interview process ends there.
STEP 4. Finalists are invited to complete a dog walk with Stephanie the owner.
this is an interview walk so we can meet the potential candidate and see how they are around dogs and people.
STEP 5. Applicant references are called.
References are required to be professional.
STEP 6. Job offer os sent to applicant
Background screening needs to be clean.
STEP 7. New employees meet with Stephanie the owner to go over handbook and company procedures.
At this time, staff learn how to use our TimetoPet app.
STEP 8. Employee shadows Stephanie for a few days as needed.
The amount of shadowing that takes places depends on their experience level.
STEP 9. Employee completes an 11HR (paid) online course for cat care, dog walking and customer service via Fetchfind Training. A local online training platform for pet professionals.